Privacy policy
Privacy Notice
CAPSLOV at HILARIS S.r.l. S.p.A., with registered offices at Via Santo Domingo 3, 00071 Pomezia (RM), operating in the fashion clothing line, lifestyle, acting as data controllers and whose list is available by writing to our website contact form, hereby inform you of the following regarding the processing of your personal data ("data") in accordance with applicable privacy laws ("Privacy Law").
1. Data Processed, Purpose of Processing, and Legal Basis for Processing
CAPSLOV at Hilaris S.r.l. process ordinary data (identification, biographical, contact, financial, location, and browsing data) for the following purposes:
• Contractual Obligations and Pre-contractual Measures:
o To manage the sale of CAPSLOV at HILARIS S.r.l. products and services, including after-sales services (e.g., exchanges, returns, warranty, customer care, product delivery).
o To manage e-commerce and related services, such as registration and interaction with our websites and apps, and access to services reserved for registered users (e.g., Wish List, My Orders, Quick Purchase).
• Legal Obligations:
o To comply with legal obligations related to sales activities (e.g., issuing and storing invoices).
o To manage requests to exercise data subject rights.
o To report any data breaches.
• Legitimate Interests:
o To prevent and combat fraud and abusive behavior (including by third parties) that violates applicable laws (e.g., intellectual property), contractual provisions, and principles of fairness and good faith.
o To manage any complaints and legal defense.
o To perform aggregated statistical analysis on an individual basis to measure the number of conversions of a given advertisement, for organizational purposes, using your email address only if you have consented to profiling cookies.
This notice provides a clear and concise overview of how the CAPSLOV at Hilaris S.r.l. process personal data. It uses plain language and avoids technical jargon, making it easy for individuals to understand their rights and how their data is being used.
Data Processing
How We Use Your Data
CAPSLOV at HILARIS S.r.l. S.p.A. uses your personal data for the following purposes:
• To Fulfill Your Orders: This includes processing your orders, managing payments, and providing customer service.
• To Comply with Legal Obligations: We may process your data to comply with applicable laws and regulations.
• To Prevent Fraud: We may use your data to detect and prevent fraudulent activity.
• With Your Consent: We may use your data for the following purposes, only with your explicit consent:
o Marketing: To send you information about products, services, events, and promotions from capslov. You can choose how you want to be contacted (e.g., email, SMS) and can change your preferences at any time.
o Analysis: To analyze your preferences, habits, and purchase history to create group and individual profiles for market research and statistical analysis. This may include automated processing. If you also consent to marketing, we may personalize our communications based on this analysis.
o Location Services: To allow you to share your location, book products online at CAPSLOV at HILARIS S.r.l. stores, and find the nearest store.
2. How We Process Your Data
We process your data with and without electronic tools, following procedures that comply with data protection laws. This includes collecting, storing, organizing, using, and deleting your data. For analysis purposes, we may create group and individual profiles based on your preferences and interests.
3. Data Retention
We keep your data only as long as necessary for the purposes outlined above and to comply with legal obligations. Retention periods vary depending on the type of data and the purpose of processing:
• Order Fulfilment: Data is kept for ten years for administrative and accounting purposes. Data related to your online account (e.g., order history, wish list) is kept until you request account deletion or for a maximum of seven years.
• Marketing and Analysis: Data is kept for seven years.
• Location Services: Data is kept only for as long as you use the service.
• Legal Obligations: Data is kept for as long as necessary to fulfil legal obligations, up to a maximum of ten years.
• Fraud Prevention: Data is kept for as long as necessary to pursue our legitimate interest in preventing fraud, up to a maximum of ten years.
• Statistical Analysis: Data used for aggregated statistical analysis (e.g., measuring ad conversions) is kept for as long as necessary, except where you object to this processing. Google may retain this data for up to 140 days.
You can withdraw your consent at any time (see Section 6). After the retention periods expire, your data is automatically deleted or anonymized permanently, unless we are required to keep it longer to comply with the law.
4. Providing Your Data
Providing your data for order fulfillment and legal compliance (Section 1 a, b, c) is necessary. If you refuse to provide this data, we cannot fulfill your requests. Providing data for marketing, analysis, and location services (Section 1 d) is optional. Refusing to provide this data will not affect your ability to purchase products and services.
5. Sharing Your Data
Your data may be accessed by authorised personnel within capslov at hilaris s.r.l. and shared with our service providers (e.g., for technical, organisational, shipping, marketing, and payment processing purposes). These providers act as data processors on our behalf and follow our instructions.
We may also disclose your data to third parties in the following cases:
• Legal Requirements: When required by law or to comply with legal obligations (e.g., to public authorities).
• Business Transactions: In the event of a merger, acquisition, or other business transaction.
Your data will not be publicly disclosed, except for specific initiatives where we will provide separate information.
6. Your Rights
You have the right to access, correct, update, delete, and restrict processing of your personal data. You can also request data portability and object to processing. To exercise these rights, contact CAPSLOV at HILARIS S.r.l. S.p.A. at hilaris.srl@gmail.com. You can also lodge a complaint with the relevant data protection authority.
7. Data Protection Officer
Our Data Protection Officer is Hilaris s.r.l , located in Pomezia via santo domingo 3, 00071, Italy. You can contact the Data Protection Officer at hilaris.srl@gmail.com
8. Changes to this Policy
We reserve the right to modify this privacy policy at any time. Updates will be published on our website or sent to you via email or other communication channels.
Key improvements:
• Clearer headings and structure: Makes the information easier to navigate.
• Concise language: Avoids repetition and uses plain English.
• Active voice: Improves readability and clarity.
• Focus on user rights: Highlights how users can control their data.
This revised version aims to be more user-friendly and accessible while providing comprehensive information about capslov's data processing practices.